Privacy Policy

1. Introduction

At WebsiteChat by NFN Labs, we respect the privacy of our visitors and users. This policy describes the types of information we may collect from you or that you may provide when using our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information Collection and Use

We collect information through a waitlist form on our website, which includes your email address. This information is used to notify you about the launch of the application and future updates. While using the product, users may upload various data sources (such as website URLs or PDF files) to train the chatbot and customize the functionality. By uploading these data sources, you affirm that you possess the necessary legal permissions to use and share this content and that you comply with all relevant laws and regulations.

3. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your personal data based on your consent; performance of a contract; compliance with our legal obligations; or our legitimate interests, provided these do not override your rights and freedoms. Users outside India should note that their information may be processed in countries with different data protection laws.

4. Data Subject Rights

You have the right to access, rectify, erase, restrict, object to processing, and port your personal data. EEA residents can also lodge complaints with supervisory authorities if needed. To exercise these rights, please contact us using the details in the "Contact Information" section.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website/Application and store certain information. Cookies used include Essential, Analytical/Performance, Functionality, and Targeting Cookies. You can manage cookie preferences through your browser settings.

6. Third-Party Services

Our Website/Application uses third-party services like Stripe for payment processing and Google Analytics for website analytics. These services are governed by their own privacy policies. We ensure these third parties adhere to our data protection standards and only process data according to our instructions.

7. Payment Information

For subscription payments or other financial transactions on our website, we use Stripe. The information required for payment processing is collected and processed directly by Stripe according to their privacy and security policies. NFN Labs does not store your credit card details.

8. User Responsibilities

You are responsible for ensuring that data sources uploaded to WebsiteChat comply with intellectual property laws and other regulations.

9. Data Processing Rights

By providing data sources to WebsiteChat, you grant NFN Labs the right to process this information as necessary to provide and improve the chatbot services. Our processing adheres to this Privacy Policy and applicable legal standards.

10. Data Security

We implement measures designed to secure your personal information and uploaded data from unauthorized access, use, alteration, and disclosure.

11. Data Retention

We retain your personal information and any uploaded data sources only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. Data Breach Notification Procedures

In the event of a data breach that compromises the security, confidentiality, or integrity of your personal information or uploaded data, NFN Labs will notify affected users without undue delay, typically within 72 hours of becoming aware of the breach. This notification will include:

1. A description of the nature of the breach
2. The categories and approximate number of data records concerned
3. The likely consequences of the breach
4. The measures taken or proposed to address the breach

13. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time and will notify you of any changes by posting the new policy on this page.

14. Contact Information

To ask questions or comment about this privacy policy and any concerns regarding your data, contact us at:

• Phone: +91 98403 86647
• Email: support@websitechat.in

Location: (The address provided below is for mailing purposes only. Our operations are entirely remote)
Kasturi Apartments, Radhakrishnan Salai 6th Street, Krishnapuram, Mylapore, Chennai, Tamil Nadu 600004

15. Consent

By using our website, you consent to our Privacy Policy and to the collection, storage, and processing of your information as described.