Terms & Conditions

1. Introduction

Welcome to WebsiteChat by NFN Labs. Our mission is to provide an interactive experience for the visitors and customers of websites. WebsiteChat is based on data sources provided by the users, such as website URLs or PDFs. By accessing our website or using WebsiteChat, you agree to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern the relationship between NFN Labs and you in relation to this website and application.

2. Intellectual Property Rights

The content of this site and the technology behind WebsiteChat, including but not limited to the application interface, text, graphics, logos, and software, is the property of NFN Labs and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, duplication, copying, selling, or reselling of any content or technology is prohibited without the express written consent of NFN Labs.

3. Use of the Website and Application

WebsiteChat is intended for your personal or business use to provide an enhanced interactive experience on your website or mobile app. You are permitted to use WebsiteChat to embed the chatbot into your site or app. You must not use this application for any unlawful or unauthorized purpose.

4. Data Processing and Privacy

By uploading data to WebsiteChat, you grant NFN Labs the right to process your data solely for the purpose of providing WebsiteChat services. All data processing shall comply with applicable laws and our privacy policy. Users maintain ownership of the data they provide.

5. Intellectual Property of User-Generated Content

Users retain all intellectual property rights to the content uploaded to WebsiteChat. However, by uploading content, users grant NFN Labs a non-exclusive, worldwide, royalty-free license to input the content into AI models solely for the purpose of processing and improving the functionality of WebsiteChat. NFN Labs will not publish, reproduce, or distribute user-generated content outside the scope of these purposes

6. Acceptable Usage Policy

The content uploaded to WebsiteChat must not contain or spread malware, violate intellectual property rights, or engage in illegal activities. NFN Labs reserves the right to review and remove any content that breaches our acceptable usage policy.

7. Service Level Agreement (SLA)

NFN Labs commits to maintaining a service uptime of 99% monthly. Should we fail to meet this SLA, affected users may be eligible for service credits as detailed in our SLA documentation available upon request through the contact details we have provided.

8. Payment and Subscriptions

Payments and subscriptions through WebsiteChat are processed securely by our third-party payment processor, Stripe. By entering your payment details, you agree to the processing of your payment information in accordance with their security protocols and privacy policy. Your payment data may be stored by Stripe to facilitate future transactions.

9. Termination and Data Handling

Users may discontinue their use of WebsiteChat at any time. Upon account deletion, all associated personal data will be permanently and irreversibly deleted without delay, unless retention is required to comply with applicable legal obligations. This deletion is final and cannot be reversed.

10. Disclaimer

The materials on WebsiteChat's website are provided on an "as is" basis. NFN Labs makes no warranties, expressed or implied, and hereby disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

11. Limitations

In no event shall NFN Labs be liable for any damages arising out of the use or inability to use the materials on WebsiteChat, even if NFN Labs or an authorized representative has been notified orally or in writing of the possibility of such damage.

12. Indemnification

You agree to defend, indemnify, and hold harmless NFN Labs, its officers, directors, employees, and agents, from any claims, liabilities, damages, losses, costs, or fees arising from your use of WebsiteChat or your breach of these Terms, including but not limited to your content uploads and unauthorized use of site materials.

13. Limitation of Liability

NFN Labs is not liable for any indirect, incidental, special, consequential, or punitive damages stemming from your use or inability to use WebsiteChat, third-party actions, content obtained through the site, or unauthorized access or alteration of your data.

14. Force Majeure

NFN Labs is not responsible for delays or failures in performance resulting from acts beyond its control, such as natural disasters, governmental actions, wars, health emergencies, labor disputes, and supply shortages. If such events last more than 30 days, you may terminate these Terms by providing written notice to NFN Labs.

15. Accuracy of Materials

NFN Labs is not responsible for delays or failures in performance resulting from acts beyond its control, such as natural disasters, governmental actions, wars, health emergencies, labor disputes, and supply shortages. If such events last more than 30 days, you may terminate these Terms by providing written notice to NFN Labs. The materials appearing on the WebsiteChat website could include technical, typographical, or photographic errors. NFN Labs does not warrant that any of the materials are accurate, complete, or current and may change the materials contained on its website at any time without notice.

16. Links

NFN Labs has not reviewed all sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by NFN Labs.

17. Modifications to Terms

NFN Labs may revise these Terms at any time without notice. By using this website or application you are agreeing to be bound by the current version of these Terms and Conditions.

18. Governing Law

These Terms are governed by the laws of India. Any disputes related to these Terms will be handled exclusively in the courts of Chennai, Tamil Nadu.

19. Security and Account Suspension

We actively monitor accounts for any suspicious, fraudulent, or unauthorized activities. In the interest of protecting our platform and users, we reserve the right to suspend, restrict, or permanently block any account without prior notice if such activity is detected. This action may be taken at our sole discretion and is not subject to appeal.

20. Contact Information

For any inquiries or issues, you may contact us at:

• Phone: +91 98403 86647
• Email: support@websitechat.in

Location: (The address provided below is for mailing purposes only. Our operations are entirely remote)
Kasturi Apartments, Radhakrishnan Salai 8th Street, Kilpauk, Mylapore, Chennai, Tamil Nadu 600004